Online Lesson - Booking

  1. To make a booking you will need to register as a student. After receiving your password you will be able to use the booking feature on the website
  2. The booking feature allows you to check when there are available time slots and book online a time slot.It also allows you to easily reschedule your lesson if you need it.
  3. For your booking to be accepted you will have to pay in advance see the fees and payment section
  4. Please ensure that you are connected to the internet and that your Skype status is 'Online' at least 5 minutes before your scheduled lesson time.

Online Lesson - Cancellation

  1. If you need to postpone an already scheduled lesson, you need to send us a message at least 24 hours before the scheduled lesson. The lesson can then be postponed to a latter date. Please note : If the lesson is cancelled at the last moment the lesson is non refundable
  2. Lessons which are disrupted due to unforeseen circumstances and or our absence will be eligible for a full refund.
  3. However we will consider special cases related to a sudden health issue which makes it too difficult for the student to continue taking any further lessons.
  4. A full refund will be made for all lessons cancelled by the tutor.